ScreenRay Device Code Deployment

Incident Report for Raydiant

Resolved

Due to issues caused by this update we have rolled back to the previous version and are investigating. Devices that received the update are rolling back and those that did not download the update have stayed on the existing code version.

Posted Apr 08, 2021 - 19:10 UTC

Monitoring

We are rolling out an update to Screenray devices which includes new features and bug fixes. The expected impact is that devices will download the update and then restart (takes 1-2m). We are monitoring the rollout.

Posted Apr 08, 2021 - 17:23 UTC

This incident affected: CX Services (ScreenRay Device Services).