All Systems Operational

About This Site

Raydiant (https://www.raydiant.com) is the #1 customer-rated digital signage company. This status page is the best place to find out when we ship new releases, whether or not one of our core services is down, and what we are doing to resolve any issues.

Services Operational
90 days ago
99.97 % uptime
Today
Production Core API Operational
90 days ago
100.0 % uptime
Today
Production PubSub ? Operational
90 days ago
100.0 % uptime
Today
Production Newsfeed ? Operational
90 days ago
100.0 % uptime
Today
Production Instagram ? Operational
90 days ago
100.0 % uptime
Today
Production Soundtrack Your Brand ? Operational
90 days ago
100.0 % uptime
Today
ScreenRay Device Services ? Operational
90 days ago
99.76 % uptime
Today
File Upload Service ? Operational
90 days ago
100.0 % uptime
Today
Google Calendars service ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
100.0 % uptime
Today
Production Website ? Operational
90 days ago
100.0 % uptime
Today
Production Dashboard ? Operational
90 days ago
100.0 % uptime
Today
Production Dealer Interface ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
100.0 % uptime
Today
Blue Jeans Network BlueJeans Meetings Operational
90 days ago
100.0 % uptime
Today
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Scheduling Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
Chargebee API Operational
Chargebee Email Operational
Chargebee Customer Portal Operational
AWS dynamodb-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS lambda-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Production Core API ?
Fetching
Production Website ?
Fetching
Production Newsfeed Proxy ?
Fetching
Production PubSub Media Feed ?
Fetching
Production Balena Dashboard ?
Fetching
Production Instagram Proxy ?
Fetching
Past Incidents
Jan 19, 2021

No incidents reported today.

Jan 18, 2021

No incidents reported.

Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021
Resolved - This incident has been resolved.
Jan 14, 13:08 UTC
Investigating - We are currently investigating an issue that is causing the XITE app to display a "Sorry, there was an error" message rather than playing back videos.

Other apps are not affected and playback of all other apps continues normally.
Jan 13, 20:33 UTC
Jan 13, 2021
Jan 12, 2021

No incidents reported.

Jan 11, 2021

No incidents reported.

Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Resolved - The deploy has completed successfully.
Jan 7, 17:30 UTC
Monitoring - We are rolling out an update to the Raydiant core API which includes new features. There is no customer impact expected. We are monitoring the rollout.
Jan 7, 17:06 UTC
Resolved - The deploy has been successful. Users will receive the latest version on the next page load.
Jan 7, 16:26 UTC
Monitoring - We are rolling out an update to the Raydiant Dashboard. The deploy is currently running and there is no expected downtime for users.
Jan 7, 16:01 UTC
Jan 6, 2021

No incidents reported.

Jan 5, 2021

No incidents reported.