All Systems Operational

About This Site

Raydiant (https://www.raydiant.com) is the #1 customer-rated digital signage company. This status page is the best place to find out when we ship new releases, whether or not one of our core services is down, and what we are doing to resolve any issues.

Services Operational
90 days ago
99.99 % uptime
Today
Production Core API Operational
90 days ago
99.94 % uptime
Today
Production PubSub ? Operational
90 days ago
100.0 % uptime
Today
Production Newsfeed ? Operational
90 days ago
100.0 % uptime
Today
Production Instagram ? Operational
90 days ago
100.0 % uptime
Today
Production Soundtrack Your Brand ? Operational
90 days ago
100.0 % uptime
Today
ScreenRay Device Services ? Operational
90 days ago
100.0 % uptime
Today
File Upload Service ? Operational
90 days ago
100.0 % uptime
Today
Websites Operational
90 days ago
99.98 % uptime
Today
Production Website ? Operational
90 days ago
100.0 % uptime
Today
Production Dashboard ? Operational
90 days ago
99.94 % uptime
Today
Production Dealer Interface ? Operational
90 days ago
100.0 % uptime
Today
Third Party Services Operational
90 days ago
99.92 % uptime
Today
Blue Jeans Network BlueJeans Meetings Operational
90 days ago
99.92 % uptime
Today
Blue Jeans Network Dial-in Phone Number Access Operational
Blue Jeans Network Scheduling Operational
AWS rds-us-west-2 Operational
AWS s3-us-west-2 Operational
Chargebee API Operational
Chargebee Email Operational
Chargebee Customer Portal Operational
AWS dynamodb-us-west-2 Operational
AWS elb-us-west-2 Operational
AWS lambda-us-west-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Production Core API ?
Fetching
Production Website ?
Fetching
Production Newsfeed Proxy ?
Fetching
Production PubSub Media Feed ?
Fetching
Production Balena Dashboard ?
Fetching
Production Instagram Proxy ?
Fetching
Past Incidents
Feb 27, 2020

No incidents reported today.

Feb 26, 2020

No incidents reported.

Feb 25, 2020

No incidents reported.

Feb 24, 2020

No incidents reported.

Feb 23, 2020

No incidents reported.

Feb 22, 2020

No incidents reported.

Feb 21, 2020

No incidents reported.

Feb 20, 2020
Resolved - This incident has been resolved.
Feb 20, 19:02 UTC
Update - The update has rolled out successfully to >80% of online devices. The remaining devices are in the process of downloading the update.
Feb 20, 19:02 UTC
Monitoring - We are rolling out a code update to all ScreenRay devices. This release includes bug fixes and stability improvements. The expected impact is that all ScreenRay devices will download the update and restart after they apply it (takes 1-2m to restart.).
Feb 20, 18:10 UTC
Feb 19, 2020

No incidents reported.

Feb 18, 2020
Resolved - The deploy has been successful. Users will receive the latest version on the next page load.
Feb 18, 20:29 UTC
Monitoring - We are rolling out an update to the Raydiant Dashboard. The deploy is currently running and there is no expected downtime for users.
Feb 18, 20:05 UTC
Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.